Heathrowparking.com

Reviews

Latest user ratings and reviews

Good parking spot

4.0/5

  • 4/5Location
  • 4/5Practicality
  • 4/5Service
  • 3/5Car park security
  • 4/5Airport Shuttle
  • 5/5Value

"The shuttle service is quick and efficient and I didn't wait too long. The car park is about 5 minutes drive to terminal 5. I'm not too keen that they cannot guarentee the contents of the car. It's not convenient to clear the contents of a car each time I need to do a business trip. The value of the service is very good compared to other services"

Mike Jones - Purple Parking Business

Stay and park

4.0/5

  • 5/5Location
  • 5/5Rooms
  • 4/5Park and Fly Service
  • 4/5Facilities
  • 4/5Value

"Overall very good, although staff could have been a little more helpful with advice for driving to the airport to pick up friends."

Clare H - Arora Superior Double Room, 8 days parking

Ease of parking at Terminal 5

5.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Park and Fly Service
  • 5/5Facilities
  • 5/5Value

"An ideal way to catch an early flight if you have a long drive to get to Heathrow. Parking was made easy and the hotel room and food were excellent."

Harold. T. M - Sofitel Classic Twin Room, 15 days parking

Ease of parking at Terminal 5

5.0/5

  • 5/5Practicality
  • 4/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 4/5Value

"Excellent service for dropping off your car and not worrying about missing checkin times - hauling baggage about and waiting for an overcrowded bus when you arrive back home in the rain. Will certainly use again."

Gerald D - Valet Parking Terminal 5 Meet and Greet

Pod parking

5.0/5

  • 5/5Location
  • 5/5Practicality
  • 5/5Service
  • 5/5Car park security
  • 5/5Airport Shuttle
  • 5/5Value

"The business parking at T5 was a joy to use - I LOVED the pods; they were so efficient, effective and made the whole experience so easy, I can't wait to use the facility again."

Deborah R - Business Parking Terminal 5 Park and Ride

Perfect service

5.0/5

  • 5/5Practicality
  • 5/5Service
  • 5/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 5/5Value

"First time use after colleague recommendation. Absolutely perfect and we'll priced. I will definitely be using this as my first choice from now on "

Guy N - Park Up Meet and Greet

The best option for parking

5.0/5

  • 5/5Practicality
  • 4/5Service
  • 4/5Driver Punctuality
  • 5/5Arrival Procedure
  • 5/5Departure Procedure
  • 5/5Value

"Couldn't really fault this service. It was good value for money and super user friendly. The only thing I would suggest to make it better is to have a marker or sign of some sort at the designated meeting place when dropping the car off initially. There was just a little bit of confusion when I arrived to drop the car off, with regard to finding the person who was meant to meet me. However, it was rectified with a phonecall and was quickly sorted. "

Tracey P - Springtime Saver Meet and Greet

Good but slightly inconvenient drop-off and pick-up procedures

4.0/5

  • 3/5Practicality
  • 5/5Service
  • 5/5Driver Punctuality
  • 4/5Arrival Procedure
  • 4/5Departure Procedure
  • 4/5Value

"Overall this is a good service let down, ever so slightly, by the inconvenient location of the drop-off area (down a ramp from the terminal departures concourse) and the inadequate signing from the arrivals hall to the pick-up area. On the plus side everything was punctual, and the service we received from the employee at the drop-off point was outstanding and genuinely kind."

Patrick H - Valet Parking Terminal 1 Meet and Greet

Hotel fantastic in everyway but the shuttle was disappointing

4.0/5

  • 5/5Location
  • 5/5Rooms
  • 5/5Park and Fly Service
  • 5/5Facilities
  • 2/5Airport Shuttle
  • 4/5Value

"The Arora Hotel totally exceeded my expectations of an airport hotel with comfortable, modern, cleans rooms and the hotel's location overlooks the runway (the room are very quiet indeed) The Arora has a small underground car park. I arrived at 10pm and got the last space. Cars that arrived after me had to park on the up/down ramp but I imagine every day is different in terms of availability. The only downside for me personally was when I checked in I was given the details of the FREE shuttle, which is actually a public bus service which runs every 20mins or so and stops on the other side of the main road with a journey time of 10-15 mins. On a wet, rainy day this isn't great especially without an umbrella and dressed for a business meeting while vehicles drive past splashing water up at the bus stop. I noted a shuttle which came to the door of the hotel the morning I was leaving and when I asked, I was told it is the hotel shuttle but it's a long service which travels around the hotels and takes about 30 mins. I would have preferred this service had I have been told about it. Therefore, I highly recommend the hotel, but if you use their carpark and need a shuttle, just ensure the staff tell you ALL the possible options of getting to the airport. Or, like me, I will use the hotel again and then drive to the airport for a meet and greet parking service as I've done before."

Helen W - Arora Superior Double Room, 4 days parking

Lovely comfortable room in convenient location for T5 but questionable service to disabled customers

4.0/5

  • 5/5Location
  • 5/5Rooms
  • 3/5Park and Fly Service
  • 5/5Value

"The room was very comfortable and convenient for my morning flight from Terminal 5. The breakfast was a little expensive. I was very glad I chose to stay there the night before my flight as it made my journey much easier. I chose the location as I am a disabled full-time wheelchair user who was travelling alone and needed my journey to be as straightforward as possible. My only criticism would be that I struggled to get the porter to agree to carry my bag the 3-and-a-half minute walk to Departures. They did this in the end, but only after some deliberation. I would have thought that such a high quality hotel would complete this short task for a disabled customer with no questions asked. I did not need a lift from airport assistance as I can push my own chair, but I cannot carry my own bag. The parking arrangements were great as I was able to leave my car right outside the hotel door in a wheelchair accessible parking space. "

Elizabeth T - Sofitel Classic Double Room, 15 days parking